S I M P L Y F I T

Help & Support

Answers to common questions, and how to reach us.

Getting started

The first time you open Food, Workout, Progress, Plan, or Coach, a short one-time intro walks you through that tab. It only shows once — you can bring any of them back anytime.

Replay a tutorial: Plan → Settings → Tutorials, then pick the tab you want to see again.

Getting SimplyFit Pro

Subscribe — unlock Pro with a monthly or yearly subscription. Go to Plan → SimplyFit Pro and choose a plan.

Already subscribed on another device? Use Restore Purchases in the same Pro section — no need to pay twice.

What Pro unlocks

Full exercise history
Stats, PR tracking, and progression graphs on every exercise (how-to guides stay free for everyone).
Unlimited routines & meals
Free accounts keep their first 3 routines and 5 saved meals; Pro removes the cap.
28 built-in programs
Ready-made training splits for every weekly frequency, 1–5×/week.
Coach Mode
Manage clients, assign routines and macros, and share plans.
Full food menu
780+ restaurant and home items across 44 PH brands.
All 20 themes
Dark and light color themes beyond the default.

Frequently asked

How do I cancel or change my subscription?

Google Play: open the Play Store app → Profile → Payments & subscriptions. App Store: open Settings on your iPhone → your name → Subscriptions. Tapping Manage Subscription inside SimplyFit's Plan tab opens the right one for your device automatically.

How do I switch between kg and lb?

Go to Plan → Settings → Units and pick your preference. All your existing data converts automatically.

How do I log cardio?

Add a cardio exercise to your workout, then tap Start to run the built-in stopwatch and Stop when you're done — the time logs automatically in minutes:seconds.

Where do I find how to do an exercise?

Tap any exercise to open its detail page. A "How to do it" card at the bottom shows a description, step-by-step form, and a form cue — free for every user on all 279 exercises.

What is Coach Mode?

A Pro feature for coaches. Turn it on in Plan → Settings, then use the Coach tab to add clients and manage their routines, macros, check-ins, and shared plans — separately from your own training.

Can I change how the app looks?

Yes — Plan → Settings → Appearance has 20 color themes across dark and light modes.

I changed phones — how do I move my data?

Create an account and your data is backed up automatically — sign in on the new phone and it comes back. Without an account there's no copy to restore, so set one up before you switch. Email us if you'd like a hand.

Is my data private?

Yes. Without an account, everything you log stays on your phone. If you create an account, your data is backed up to our servers so you can get it back on a new phone — it stays private to you, is never sold, and you can delete the whole account from Settings at any time. See our Privacy Policy for details.

How do I delete my data?

Plan → Settings → Danger Zone → Delete all data, or simply uninstall the app. See our data deletion page for full details.

Still stuck?

Email us and we'll get back to you.

Email support